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D2h Service - D2h recharge problem

Ajim Mulla filed complaint against D2h Service on Apr 20, 2019

I have done a recharge of **** from www.d*h.com for my d*h account. I received a response as transaction failed but the amount is debited from my credit card. As in this case generally, amount credited back to account in * days so I waited. And done recharge of ****/- for my d*h account from PayTm. I received SMS from D*h confirming amount received.
After a few days when I check my d*h account, I found that in last recharge **** is showing. After many follow up with d*h on mail every time I get a different response. *st they say both recharge is successful. Then they say **** was returned to you. I have checked with the bank I got a confirmation mail on transaction successfully credited with d*h. Now my **** is missing and not getting a proper response by d*h.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

D2h Service

4

Total Complaints

1

Total Resolved

25.00%

Consumer Satisfaction

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