INDANE - cylinder refill cancelled but refund not credited to my bank account

Please help,
I have an indane connection
I booked a cylinder on *th June via Google pay.
I cancelled the booking because I had no refill available at that time.
The app shows that the refund has been initiated but haven't received any such ammount in my bank.


I contacted Indane thru mail but they only reply that the ammount ***.** has been refunded with the transaction id BD******BA*AAABTLQVW
And the money will reflect in your bank account


Still I haven't received any such ammount in my bank.

I even contacted my bank they said no such ammount has been credited.

It's been more than a month now, please help.

Attaching some screenshots of indane app having payment details
And google pay screenshot.
I want my money back in my bank account.