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Karishma Shingote filed complaint against Make My Trip on Feb 8, 2023
Make my trip had organised my trip for rajasthan, they had booked a hotel in udaipur called as udai niwas, they did not inform me that the cab does not go till the hotel, it's their right to inform the customers.
Worst was that the customer support executive name Rekha was rude and obnoxious and said we cannot help as we are on ground team....very sad and unprofessional behaviour
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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