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Surya Prakash Tripathi filed complaint against Hdfc Bank on Feb 18, 2019
Grievance –
I had some pending by mistake/banker improper information. Meantime I notice some unauthorized transaction then I blocked the card. After that story started. Banker has issued * times credit new credit cards (card numbers xx xxxx yyyy and xx xxxx zzzz; full numbers is not with me) without my knowledge/ approval and used it for their money making tool instead of issuing a notice regarding payment of the pending/ recovery notice.
Money (charges) which I have the issue to pay as below mention point /category viz with credit card billing dates
*. The unauthorized transaction for credit card ending xxxx dated **/**/** in favour of Raz* screener, By small Bengaluru of Rs ***.**
b. For credit card ending xxxx dated **/**/** in favour of Raz* screener, By small Bengaluru of Rs ***.**
c. For credit card ending xxxx dated **/**/** in favour of Raz* screener, By small Bengaluru of Rs ***.**
d. For credit card ending xxxx dated **/**/** in favour of Raz* screener, By small Bengaluru of Rs ***.** (got refund after telephonic complaint)
e. For credit card ending xxxx dated **/**/** in favour of Raz* screener, By small Bengaluru of Rs ***.** (got refund after telephonic complaint)
*. Finance charges
a. For credit card ending xxxx dated **/**/** as finance charges of Rs ****.** (Reason; I never got a notice).
b. For credit card ending yyyy dated **/**/** as finance charges of Rs ****.** (Reason; This card is not approved by me and issued (reflecting in Bill) to me without my knowledge. Instead of this I could get recovery notice).
c. For credit card ending yyyy dated **/**/** as finance charges of Rs ****.** (Reason; This card is not approved by me and issued (reflecting in Bill) to me without my knowledge. Instead of this I could get recovery notice).
d. For credit card ending yyyy dated **/**/** as finance charges of Rs ****.** (Reason; This card is not approved by me and issued (reflecting in Bill) to me without my knowledge. Instead of this I could get recovery notice).
e. For credit card ending zzzz dated **/**/** as finance charges of Rs ****.** (Reason; This is second credit card which is not approved by me and issued (reflecting in Bill) to me without my knowledge. Instead of this I could get recovery notice).
f. For credit card ending zzzz dated **/**/** as finance charges of Rs **.** (Reason; This is the second card which is not approved by me and issued (reflecting in Bill) to me without my knowledge. Instead of this I could get recovery notice).
*. and IGST charges
a. For credit card ending yyyy dated **/**/** as IGST of Rs ***.** (Reason; since This credit card is not approved by me and issued (reflecting in Bill) to me without my knowledge so I am not liable to pay any charges related. Instead of this, I could get recovery notice).
b. For credit card ending yyyy dated **/**/** as IGST of Rs ***.** (Reason; since This credit card is not approved by me and issued (reflecting in Bill) to me without my knowledge so I am not liable to pay any charges related. Instead of this, I could get recovery notice).
c. For credit card ending yyyy dated **/**/** as IGST of Rs ***.** (Reason; since This credit card is not approved by me and issued (reflecting in Bill) to me without my knowledge so I am not liable to pay any charges related. Instead of this, I could get recovery notice).
d. For credit card ending zzzz dated **/**/** as IGST of Rs ****.** (Reason; since This second credit card is also not approved by me and issued (reflecting in Bill) to me without my knowledge so I am not liable to pay any charges related. Instead of this, I could get recovery notice).
i. Total Unauthorized transaction for RS ***
ii. Total Finance charges for Rs *****.**
iii. Total IGST Charges Rs. ****.**
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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