Bathani Nilesh filed complaint against CRED Dreamplug Technologies Private Limited on Sep 29, 2021
I am using CRED App for a very long time to manage and pay my credit card bills. I am in contact with CRED for the last * months for one of the account-related issues. I got a call on ** September from ********** with the name of Sumit from CRED customer service. He pretended to help me to resolve my pending issue with CRED. I assume he might have my details as he was aware of my issue with CRED. He asked to enter AXIS Bank credit card number into the CRED app with Expiry and CVV number. He also insisted me to enter OTP in the CRED app to verify your update. I didnt provide my details on call. However, I entered them in CRED App so I also assume that another person has access to my CRED APP details as well. After entering details i came to know that total of * transactions happened on my AXIS Bank credit card Details given above. I realized that fraud has happened to me and I immediately blocked my Axis Bank credit card and informed AXIS bank customer service by calling their customer service number. I also informed to CRED via email as i could not find their customer service number anywhere. After few minutes I got a call from CRED and I shared all the details of the fraud incidence. They blocked my account to investigate it further from their side. After that, i also informed and shared details of fraud to Ahmedabad Cyber cell. They gave me ticket no of CCIRU****** ******. I am using this platform to complain as i could not provide complete details to the cyber cell.
Now after complain AXIS bank is not in mood to look at my case as it is not their fault. I tried reaching CRED without any luck as my information was compromised by CRED. They do not have any answer nor they are willing to help.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I did a transacrion of **** through cred to pay rent..from my credit card..money got deducted and it says transaction failed..money will be refunded..but itd been * weeks no refund..horrible service
The order is placed by me on ** november **** but when i rejected and wait for collect the product but the no single person is collected and the company is not providing any solution to me because the company have n...
I have paid this amount through my credit card via CRED application. It had converted my transaction into emi without my consent. IDFC First Bank didn't do this it was cred who instructed to convert this transaction...
WRONG ITEM RECEIVED IN BOX, Received * cell and * plastic item (something) ordered smart watch of AMBRAN
I had booked a * day stay at "Sterling Resorts Ooty Fern Hill" for dates ** May ** to ** May **. On **th May I was diagnosed with a viral infection and told to restrict travel for next month. I had raised this to CR...