Country Vacations - Country Vacations Upgradation of Old Membership to VIP PREMIUM Membership Giving False promise of Ho

Country Vacations — Upgradation of Old Membership to VIP PREMIUM Membership Giving False promise of Holiday and Plot sale.

Address:
Kasba Head Office,Kolkata.

I am a very old member of Country Vacations. I took membership in March, ****, for ** years which was step by step upgraded to CD club membership for ** years and again to Red Season membership.For every upgradation I had to pay huge some of money through my Relationship Manager Atanu Konch of their Kolkata office.After upgradation to CD Club membership and payment of ** years AMC fees, I was provided a Complimentary plot at their Ratnabhumi project (Plot No.***)at Pridavan, Rajapur, Ratnagiri in ****.Mr.Konch influenced me to purchase another plot at their Rajbhumi Phase I project(Plot No.**) at Rajapur, Ratnagiri in ****.He said he will arrange to sell out the plots.He also sold me two other plots at their Hyderabad Sagar Pushpaban project (Plot Nos.***/* & ***/*).This time also he said he will arrange to sell out the plots and also to sale out some holidays to other members.But till date he has not arranged to sell out any plot or holiday.
In the meantime Mr Konch sold another Country Vacation membership to me in the name of my son and gradually upgraded it ** years VIP Membership.
In all these process I had to pay out more than ** lacs rupees.
Lastly, in December, ****, a lady named Jhuma Karki from Country Vacations AMC Department, Kolkata, phoned me and said that she will arrange to sell out Six holidays within January, ****, and also my four plots if I upgrade the membership to VIP Membership.For which I had to pay Rs.******/-(Membership No.CVKK**VIP**LRU***).She also upgraded the membership of my son to VIP Membership with ** years' AMC against payment of Rs.******/- in addition to Rs.*****/- later on with the promise of Six holidays within January, ****.(Membetship No.CVKK**VIP**LRU******).She also took Rs.*****/- for Life Time Service Charge for both the membership.The Manager of AMC Department, Kolkata, is fully aware of the whole incident .
But till date Jhuma has not arranged to sale not a single plot nor any holidays but she took Rs.******/- giving false promises.
And at that time i.e.December, ****, a man named Abinash also called from Country Vacations saying to upgrade the memberships and he will arrange to sale out the plots after March, ****.But after March, ****, I could not contact with that person by calling to his phone no.**********.
But recently since October, ****, neither Jhuma Karki(Mobile: **********) nor his Manager Goutam Pal(Mobile:**********) is responding to my phone calls nor to my What's App messages .
I want what Jhuma Karki promised about sale of total ** holidays from both the memberships immediately and the selling of the four plots also.
I hope the appropriate authority will take a serious view to these type of cheatings with its high value members and take appropriate steps against them so that the concerned staff Jhuma Karki and her manager Goutam Pal of Kolkata AMC Department is being compelled to keep her promises to me .
All the money receipts and letters regarding upgradation of membership are kept with me.