Flipkart - Correct Invoice not given

Dear Friends,

There are lot of scam going on in E-commerce platforms. . So please read carefully as prevention is better than cure.

I like to inform all person who are buying stuffs from Online E-commerce platform, a new scam has done with me few days ago. I have purchased Mobile Redmi *S from FLIPKART Website and wish to exchange my old mobile too. Accordingly i ordered and make payment of new mobile by Credit Card after adjusting exchange value of old Mobile (Rs. **** including Rs. *** pickup charges).

The ordered was delivered next day that is on **th June, **** and old mobile also picked up (Moto G*). I waited for invoice to come after delivery but day passed and didnt get any invoice on email as i used to get after delivery of product. Very next day on **th June, i came to see the status of old mobile as cancelled in the Flipkart Mobile Application and shown as i have paid Rs. ****/- in cash payment. But i havn't paid any cash money as my old handset was picked up with delivery of new mobile phone. After following to Flipkart customer on Chat, Email, Phone, Twitter.. today on **nd June, **** i came to know by Flipkart Customer Care team that my old mobile was kept by wishmaster came for delivery and old handset not reached where it should be. Infact they also told that they have issued warning letter to concerns person.

Its serious issue if old mobile can be misused and i dnt have any proof of selling as they people still haven't send any invoice (its already * days passed when you read this message).

Its clearly sense of negligence of Flipkart and backing their hands from the issue. Since Flipkart is not helping customer and not providing invoice after adjusting old mobile phone, its clear case of cheating along with Seller and courier partner.

So be aware of buying on Flipkart. This is where Amazon is best and atleast customer focus is important for Amazon.