Nitin Arvind Vishwakarma filed complaint against JBL by HARMAN on Dec 4, 2023
I bought Infinity WYND *** from Jio Mart after * months it was not working properly, there was a manufacturing defects. So I went to Customer Store because it was into Warranty Period of * Year. I did completed all the process, after *-* weeks I received the Infinity WYND ***, but I supposed to get my original model into warranty but they sent me WYND ***. I again complaint for this same about *-* times they again continuously sent me WYND *** Instead of my original product. Then a few days back I got a call from Banglore they said that we don't have that model it's out of stock they'll give me JBL TUNE *** NC but instead of that they again sent me WYND ***. I again don't want to register another replacement request now. Now I just register the complaint in Consumer Rights for getting a Compensation for giving me this mental frustration, my time wastage, giving old Model rather than my Original one.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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