Net Plus Broadband - Connection disconnected
Gurpartap singh filed complaint against Net Plus Broadband on Aug 4, 2019
NETPLUS BROADBAND COMPLAINT
My connection is disconnected due to non payment of my monthly bill but according to me it's not my fault as:-
*. Operator didn't came to receive payment even after confirmed by me telephonicly that he can come to receive payment before the connection is disconnected.
*. customer care executive guided me to make online payment but netplus mobile application requires password for login which I'm not getting after *-* calls to customer care for same.
*. After this custumer care executive disconnected my call by saying that I'm repeting my complaint.
*. After call being disconnected in next call customer care executive told me that there is no benifit to call in customer care.
*. I've mailed regarding the problem faced by me but there is no reply or working on the mail.
Thousands of customers like you have trusted Voxya to resolve their issues
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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