Net Plus Broadband - Connection disconnected

Gurpartap singh filed complaint against Net Plus Broadband on Aug 4, 2019

NETPLUS BROADBAND COMPLAINT
My connection is disconnected due to non payment of my monthly bill but according to me it's not my fault as:-
*. Operator didn't came to receive payment even after confirmed by me telephonicly that he can come to receive payment before the connection is disconnected.
*. customer care executive guided me to make online payment but netplus mobile application requires password for login which I'm not getting after *-* calls to customer care for same.
*. After this custumer care executive disconnected my call by saying that I'm repeting my complaint.
*. After call being disconnected in next call customer care executive told me that there is no benifit to call in customer care.
*. I've mailed regarding the problem faced by me but there is no reply or working on the mail.

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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Damages for loss and agony

Net Plus Broadband

Total Complaints

Total Resolved

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