Flipkart - Complaint Regarding Tampered Packaging Request for Return Replacement

Prakash R Radha filed complaint against Flipkart on May 3, 2025

I ordered a Philips ****W Induction Cooktop (Order ID: OD******************) on **-**-****, delivered on **-**-****. The box had a broken seal and no any outer packing to avoid product damage with multiple stickers removed and re-pasted, clearly indicating tampering.

I raised a complaint immediately when the delivery team refused to take it back. Flipkart support (Chat Ref: IN********************) also said the product was fine, ignoring the packaging issue. I paid by credit card (Ref ID: *********). I request a return or replacement.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Flipkart

3766

Total Complaints

1610

Total Resolved

42.75%

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