Shine.com - Complaint Against Shine com for Fraudulent Practices Coercive Selling and Refusal to Refund Paid Amo

On **th May ****, I received a call from a representative claiming to be from Shine.com, offering premium job placement services. I was told there was a one-time registration fee and was pressured into paying ₹*,*** during the call. Soon after, I was contacted again and asked to make multiple additional payments — ₹*,***, ₹*,***, and ₹**,*** — all on the same day, claiming they were essential steps for job assistance.

The callers kept pushing for more payments without any formal documentation or clarity on services. When I refused to pay the next demand of ₹**,***, I realized the entire process was misleading and coercive.

I immediately filed a cybercrime complaint:

NCRP Cyber Crime Reference No.: **************
Filed at: Cyber Police Station South (online at NCRP portal)

I also raised a complaint with the National Consumer Helpline:

Consumer Grievance No.: *******

Shine.com has refused to refund my payments and continues to send automated emails suggesting I “use the services,” despite my written statements that I do not wish to proceed and only seek a refund.

To date, the total paid amount of ₹**,*** has not been returned. Their actions amount to misrepresentation, coercion, and mental harassment.