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Darshana Devi filed complaint against IBIS Fab on May 1, 2026
The product I received is of very low quality and does not match the description or fabric shown at the time of purchase. It appears to be misleading and not as advertised, which raises serious concerns about the authenticity of the seller.
Attempts to Resolve: I tried contacting the company through their customer support. However, the experience was extremely disappointing. The representatives were rude, unhelpful, and did not provide any clear guidance regarding the return or refund process. Despite multiple attempts, my concern has not been resolved.
Additionally, their return policy is unclear and appears to be intentionally confusing, making it difficult for customers to initiate a return. This creates a strong impression of unfair business practices.
Resolution Requested: I request a full refund of ₹****/-
Clear instructions for returning the product (if required)
Proper action against such practices to prevent other customers from facing similar issues
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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