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Go first - Cleartrip Ticket Cancelled by Go First Airline and Cleartrip has not refunded

Ramashankar Kanaujiya filed complaint against Go first on Jun 30, 2023

I booked a ticket for my family from Delhi to Mumbai through Cleartrip.com depature from Delhi on *th June **** . I booked it onemonths ago.

Few week before the actual date of journey, Go First informed me that the flight from Delhi to Mumbai on *th June **** is cancelled due to the operational reason. I was informed that they are arranging a partner airline for the sectors that is cancelled. I was also given option to cancel with full refund.
I have taken this matter to Gp First, and also Clear Trip, none of them sorted the problem then I had to cancel with full return after contscting both Go First and Clear Trip a week before the departure.

Accordingly ticket was cancelled but refund has been pending. I have contacted both Gp First and Cleart trip that the refund will be done. But it has not retunded until now.

Therefore, I was googling how to complain ahout this refund and I found people sugguesting to lodge complaint at voxya.com.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Go first

13

Total Complaints

7

Total Resolved

53.85%

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