Loading...
Umakanta Mishra filed complaint against Tikona Broadband on Mar 9, 2019
After having a very bad internet for * months I wrote Tikona to discontinue my service on ** Jan ****. Thereafter they are harassing me by making regular calls and sending me various amounts of bills and legal notices. One bill came for Rs ****.**, another Rs - ***.**, another Rs ***.**, another Rs. ***.** another Rs. ***.** another Rs ***.** and so on. After giving a complaint against them about * weeks ago Tikona people called me up and said all the pending bills were adjusted and there was nothing more to pay from my side. But unfortunately, they are again sending me to notice to pay pending bills. Their latest bill amount of Rs ***.** has no base because I have already paid all their bills for the period I have used their Internet. I also paid Rs **/- on ** January which their executive told me to pay as a final amount. Yesterday I got a legal notice from Tikona that I have to pay Rs ****/- in case I fail to return the modem to them. But the fact is that Tikona people have already collected their modem and all other accessories from my house about a week ago. After receiving their equipment they should ideally send me an acknowledgement of receipt but instead, they are sending me the legal notice to pay Rs **** towards the modem.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
My Tikona ID is **********. My Tikona Internet is not working since * days and No one from Tikona is bothered to address the issue. I called so many times to Customer Care but they are just saying "We are working on...
I have discontinued the tikona broadband connection , remove its all physical connection with electricity , still i am getting bills for internet usage , i haven talked with tikona broadband customer support , they ...
I have raised multiple requests to tikona for stopping their net connection services well in advance. I have asked for refund of my deposits. However nobody is giving me confirmation or acknowledgement. Infact am ...
I paid the access amount and now they are refusing to Refund the access paid amount.
Sir can I get new broadband connection for tikkona **/**/** he said first time ** mbps speed next week will ** Mbps speed but still zero mbps speed please resolve my problem