BigBasket - Cheating
Vamsi Krishna filed complaint against BigBasket on Feb 22, 2018
I have ordered chicken from BigBasket. It was supposed to be delivered on **st Feb between * to * pm. However, it was not delivered. Additionally, they have sent a message that the item has been delivered. When I call back, they promise to provide a solution in ** mins. And I had made * such calls. Since, their customer care has a premium number, the calls are charged at premium prices. Each call costed somewhere between ** - ** INR. The bill is attached for reference (for chicken). There is no proper response from the team.
Thousands of customers like you have trusted Voxya to resolve their issues
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Sneha on Apr 8, 2026
BigBasket – Bbwallet refund not creditedClosed
Bigbasket has not refunded by wallet amount of ***.*, and I am suddenly not able to login on their portal
Ratheesh S R on Dec 19, 2025
Bigbasket – Used product delivered Closed
I ordered a boat airdopes *** pro tws airpods. It got delivered late night and to my surprise when I opened the box it was sealed on the top. It looked brand new. Inside it was a different product and also a used pr...
Usha on Dec 18, 2025
BigBasket – Perishable milk product multiple times given with less than 12 hrs shelf life and amount added in waClosed
Multiple times delivered nearing expiry products and given refund to wallet .. all in a sudden deactivated accounts( mine and my parents) with partial refund and debited ****rupees from my bb account wallet
Madanmohan on May 11, 2025
BigBasket – Bigbasket account blockeClosed
I have received spoiled product from bigbasket and i requested to return and replace / refund my money for that items.They refunded back my money and suspended my account.
Minakshi Roy on Apr 22, 2024
BigBasket – Order cancelled without consentClosed
My order with id EXN-**********-******** was supposed to be delivered by ** pm on **nd april. But when I logged into app prior ** pm the order was cancelled and rescheduled for **th April that too without my consen...