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Fayaz filed complaint against Flipkart on Aug 28, 2020
Worst customer care from Flipkart. Ordered laptop on offer. Delivery severely delayed beyond three weeks, Custcare calls me and asks to cancel order&place new order(w/o offer).Commits via email to refund price diff upon product delivery.
As requested by Flipkart agent (Mr. Sujith B) on **th August **** via both email and phone, I had cancelled my old order (order # OD******************) and placed a new order for the same product at a higher price. My new Order ID is OD******************, and it has been delivered to me. Intimated Flipkart immediately. After a week of no response, Now they bluntly REFUSE TO REFUND the price difference! Cheats to the core. STAY AWAY FROM FLIPKART
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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