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Home Center Online Store - Cheaters!! Customer Care is not co-operating

Prachi filed complaint against Home Center Online Store on Oct 31, 2018

I had ordered * products from Home Center online store. Order number is ********** Splendid Pineapple Table Accent came damaged. The products were not packed well as per fragile products packaging. Home center is not co-operating and refunding my amount. The customer service is not responding and on call they are misbehaving. They gave me a voucher with Validity till **th April ****. I don't want any voucher. Refund should be done in monetary form in bank account. The amount is not small to send voucher nor I'm willing to buy with them with such a bad experience. More then damage its the whole experience with them which I don't think I wish to buy with them. Pls help me to get my refund.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Home Center Online Store

5

Total Complaints

1

Total Resolved

20.00%

Consumer Satisfaction

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