Club jiva - cheated in the name of club jiva holiday package

Membership Date : **th June ****.
mail id : mohsin****d@gmail.com
Amount Charged : **k (credit card) & **k (Debit Card) with bank Charges ******/-instantly.

As we were on Honeymoon in Goa from *th till **th June ****. on **th june we were near candolim one of the field sales executive of club jiva had approached and informed us to scratch a card as club jiva is giving free gifts and Holiday Coupons and if we are lucky club jiva will give * out of * Gifts instantly and we have to spend ONE HOUR in hotel and can leave hotel with your free gifts. Firstly we denied that we are getting late and not that interested in gifts so he said Sir, if you come with me he will get some points from company so because of his benefit we have visited in HOTEL MUMBAI. we came to know that the matter was something different once we had reached at Hotel.

Upon entering hotel at *.**pm, * girls has noted my details and after * minutes other Department Girl Snehal came to us and taken us inside meeting room where they usually Pitch the membership plan & package to Customer's. They have informed us about the Club jiva membership package of ** years for rs.*****/- but at all we were not interested in membership but when Mr. Deepak & Ms snehal told us that they have an EMI option for * years with monthly EMI around rs.**** to rs.**** so we have shown some interest there. In between we were also not allowed to go out for lunch as they keep on telling WE ARE FINISHING NOW. Finally we thought that rs.**** is not a big deal. I have also discussed this matter on **th June over call with Meens Sharma also that already we are paying our Personal & Bike loan EMI of rs.*****/- plus **** will not give us any more trouble for paying EMI. After all I am a sole person who look after my entire family from my salary and also i am newly married and I have many Expenses to look around individually. after hearing this Meena Sharma was agreed to give my refund, till now i am following Club Jiva for refunf and calling them but no one is answering a revert call as meens sharma is never present there whenever we call them.

Further,Mr.Deepak a club jiva Executive had checked my card eligibility and I was being told by Deepak that with bank Interest charges packages comes around rs.*****/- Final cost and with lowest EMI of rs. rs.****/-.He swiped rs.***** for ** months(EMI) from Credit card and rs.* from debit card for ** months(EMI) Option Instantly and had given us agreement paper and we left hotel around *.**pm. After two days when we were in Mumbai I have received * messages from Bank that *****/- was debited from my Debit card and ***** from credit card and my account gone in negative balance and compulsory EMI from Debit card ****/- for * year and ****/- from credit card for * years i am bound to pay. suddenly i called Deepak and informed all my problem he said contact your Bank for this. Two days after on monday i personally visited HDFC Bank and informed my problem with them they said bank is charging as per the merchant information and Bank Charges and might be there is some false or miscommunication from merchant side so Bank has asked me to call merchant. I keep calling continuosly to Deepak, Snehal & Yunus but no one was responding my call and my wife call and Mr. Yunus is also a big fraud over there .finally we felt that we are being cheated in the name of Club Jiva Holidays package and we finally decided that we don't want to continue with this scheme.as EMI is going above my Salary as i am a low salaried person.

Sir Please I request you to take a strict action on Club Jiva and its members as they fool everyone who comes for Holiday and i have seen many victims like me on legal platform are fighting a case in consumer court in India just to get refund of thier hard earned money.Please help me get my refund because rs. **** is a huge emi which i can't bear at all already they have charged me **** from my debit card & credit card rs.**** and this will carry on for every month for paying this EMI my house budget is shuffled and i will have to beg someone to ay the EMI. Please Help me.