Flipkart - Cheated by the company

I have ordered the Vivo Nex mobile on *th April **** with the amount of Rs ***** from Flipkart and they have delivered the product on *th April ****. That day I have found that the product is defective and not working properly. Immediately I raised the return request but as per the policy Flipkart had given some troubleshooting steps to resolve my issue and cancelled my return request but my issue was not resolved. Again I have asked the Flipkart to return my product then they have scheduled for the technician visit. The technician came to my place and said that the product is not good and not working properly. Next day I have seen that my return request was closed from Flipkart without solving my issue. That was really cheating and unfair. I informed to the Flipkart what the technician told to me. Then they have taken return request but keep on rejecting my return until the end of return policy **th April ****. Now they hold my money and playing with me. I don't have a chance to raise the return request. Flipkart cheated me and playing with me without providing the proper solution. My father has scolded me asked me to get out from home. Flipkart is only responsible for this. Really Flipkart tortured me mentally and it was a pain. My family is not supporting me and Flipkart not resolved my issue. Please help me to get my money back. If I didn't get my money back I can't be alive. Please help me to get my money back.