A2zcitystore.com - Cheated by the company

I purchase earphone from them. Then they said they give me one prize but I have to pay GST charges. I reject it, then that earphone received after * week. They again call and said they reduced GST to * per cent and I have to give only **** rs for ***** rs Dell laptop. After receiving earphone I had trust in them. That callers voice was confident and very trustable. I paid that money through PayPal. After * days they call me again and said that your laptop is ready but you have to pay courier + insurances charges***** Rs. I reject to pay that money then that lady misbehaved and took off the phone. And also said your **** Rs will convert into the product, after ** days you will receive products worth of **** Rs when I said I want cash, then she misbehaved. After that, I call several times but again and again, they said it is long process first you receive cancel call after that within ** days you receive that money. Yet I not received cancel call. I also filed a complaint on the government 's consumer app' docket no ******* they also send email to them but they are not giving an answer to them. I call them they tell me again remind them if they did not respond then after * months they guide me to file a case against them. I think * months is to much time, on between they can run away. I also saw many comments of fraud of a*zcitystore.com on social sites youtube, twitter.