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SMS Fresh - Cheated by stopping service mid way and demanded more money with abuse and threat

Ankita Agarwal filed complaint against SMS Fresh on Jun 21, 2020

The company named SMS Fresh blocked my API for SMS after DLT registration was made compulsory. He blocked the account with * days notification and put pressure to pay extra *K for DLT which is free of cost from a lot of service providers.

On denying, the person named Zeeshan started abusing followed by threats for using the database against my company.

My account with *,**,*** credits was blocked for which the amount was already paid.

This company's GST certificate has been cancelled in **** and still illegally charging GST from its customer. On enquiring, the guy Zeeshan mailed irrelevant things which did not help at all and he misbehaved in writing also.

I want strict action against this company since there are more people who are suffering.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

SMS Fresh

4

Total Complaints

1

Total Resolved

25.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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