Homelane - Cheated by Homelane

Now they neither giving the money back nor they are giving the discount which they agreed at fist place.
They are just making me loose my money under the contract threat when it is a pure case of cheating my homelane.
Homelane is kind of fraudulent company they just make you book with and then arm twist to charge you higher in the name of specifications.
Me and my wife had such a horrible experience with them lately (Customer ID Gur-A-**********) and advise people to forbid them at all cost.

They introduced an naive interior with almost zero experience and no knowledge about requirement designing and material and its pricing. This designer promised us and confirmed us that she has added all the specification as per our discussion( which is couldn't comprehend from quotation because it was little technical) but when we went in actual selection she said this is not available and that is not available and i reduced this material to save cost without informing us. Our final quotation cost increased by **% and we have to cut down on so many thing which we were assured that it has been taken into consideration while giving the quotation and taking the booking amount.
Just give you an example how come a designer doesn't know about filer plate and forget to take the cost. how come a designer confuse between rolling shutter and door shutter etc (this list is very long)

Now to amaze, this desginer has been transferred and we have been give another fellow who claims that he has been part of my quotation and making me loose my had earned money in the name of HOMLANE.