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Zara Intidex - Charging More than MRP

Sitanshu Shah filed complaint against Zara Intidex on Nov 19, 2022

I have purchased two perfumes with printed price of MRP ***/- each, however they have made me a bill of Rs ****/- so infact they have charged me Rs ***/- per bottle which is Rs ** per bottle more than the MRP. On telling them to refund me my ** Rs they started fighting with me and telling me that their rates have changedinternally and they cant give me a refund. I told them to give me a new stock with ***/- as MRP price which also they are unable to do so. So they are selling old stock material at new prices which is totally illegal.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Zara Intidex

12

Total Complaints

5

Total Resolved

41.67%

Consumer Satisfaction

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