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Pritish Santosh Deshpande filed complaint against Happy fares on Dec 28, 2023
Imposing additional charges for canceling a flight due to unforeseen circumstances: My scheduled flight from BOM to MAA was canceled on **-**-**** due to heavy rains in Chennai. Consequently, I had to make a last-minute booking with Vistara after the cancellation of the SpiceJet flight. I opted to cancel the SpiceJet flight, choosing this option over rescheduling. While SpiceJet processed the refund, I discovered that happyfares.com, the platform through which I booked the flight, is now charging me *** INR per person as platform service fees. This amounts to **** INR on top of my original booking cost of **** INR. Consequently, I intend to file a complaint against happyfares.com for not providing comprehensive information on cancellation charges, even in cases where the cancellation is initiated by the airline provider.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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