Facebook Pixel Tracking

Instamart - Charged full amount for cancellation fee

Bhanu Priya Naik filed complaint against Instamart on Oct 18, 2025

I ordered some stuff by mistake and by the time I come and delete the delivery partner was already out for delivery and when I told help and support they asked me if I wanted to take a coupon of **rupees and accept the order or pay the cancellation fee and cancel the order then I agreed on cancelling the order and paying a cancellation fee I, I ordered for *** and they charged me for *** and no refund came
And I also can't start a conversation in help and support section again as they closed the conversation

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Instamart

16

Total Complaints

10

Total Resolved

62.50%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Bhoomi choudhary on Nov 10, 2025

Instamart – Request for Refund for Cancelled Order Refund Deducted as Cancellation FeeClosed

I am writing to request a refund for my recent cancelled order. I noticed that the full order amount has been deducted and shown as a cancellation fee, which I believe might be an error.The order was cancelled due t...

Himani on Sep 6, 2025

Instamart – Refund does not credit in bank accountClosed

I order from instamart product the. i return it because it is break their retun requested generated and pickup succesfully done but refund does not credited in account i also confirm form bank they say contatc wigh ...

Sheldon S Houlder on Feb 25, 2025

Instamart – Instamart orderSmart watch stopped working within 2 daysClosed

I have placed an order in Swiggy Instamart on **th February **** for a smart watch and it stopped working within * days and tried to connect with Instamart support executive to get the invoice copy but they promised...

shamna on Feb 25, 2025

instamart  – Damaged vegetables Closed

I ordered tomatoes today, but the tomato was damaged

Rupa Desai on Aug 29, 2024

Instamart – Parcel missing Closed

Sweegy ask delevered but I have not recieve and I will already paid