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Vi Network - Charged extra for vi postpaid

Shipra singh filed complaint against Vi Network on Jun 5, 2021

I have been a postpaid customer of voda since a decade.was using a redx plan but the bill was excessive so decided to switch to a lower account .Changed to redmax but I was billed **** for the month of may** as the exit charges for the plan!!What do u mean by exit charges was I bound to use that plan??I wasn't even informed for this.im planning to port to jio now.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Vi Network

12

Total Complaints

10

Total Resolved

83.33%

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