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Yamaha Motors India - Charged excess amount

Velmurugan VP filed complaint against Yamaha Motors India on Apr 1, 2023

On **-**-****, I was forced to pay an excess of *.*% of the actual amount. The actual amount I was supposed to pay was Rs.*****/-. However the merchant forced me to pay the excess of *.*% of that amount of Rs.*****/- Hence I have paid Rs.*****/- using my credit card against the amount of Rs.*****/-

Also they said, if I pay by cash, only Rs.*****/- was enough. Just because I have paid thro credit card, I had to pay Rs.*****/-.

Please clarify, whether the customer needs to pay an extra *.*% whenever making payments thro credit card.

If no such orders are issued by RBI, please cause arrange to refund my excessively deducted amount.

Transaction particulars are given below:

Card Number : **** **** **** ****
Bank Name : SBI
Transaction Date : **-**-****
Transaction Time : **:**:**
Transaction Amount : Rs.*****/-
Transaction ID : ********

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Yamaha Motors India

3

Total Complaints

2

Total Resolved

66.67%

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