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Jitesh Sen filed complaint against ZEE5 on Dec 6, 2018
They offered **% cashback on purchase of subscription using PayTM (https://www.zee*.com/myaccount/subscription). They just wrote on their site that if any customer using PayTM for payment, they are eligible for the cashback. No where on their site they wrote any other hidden terms like customer have to use PayTM wallet only (https://www.zee*.com/termsofuse). But after my purchase, they denying to give my cashback, as I used PayTM for payment (but not wallet). So they simply cheating customers with fake promises of cashback. If they have any terms like this, they must show that on their site. Even they are harassing me from last **-** days. Please look into the issue.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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