Volkswagen India Private Limited - Car issue not resolved
Pithawala filed complaint against Volkswagen India Private Limited on Sep 7, 2022
Yesterday my car MH ** FM **** was brought to b u bhandari wakad service center for repetitive starting problem after fixing an appointment.The appointment was not reflected inspite of taking one.
The car was at the service center at *.**.The service advisor Mr SANIL SHETYE from the time of reporting the issues kept on insisting to leave the car at the service center for minimum * days without even checking the issue.
I had personally got the car all the way from lonavala till wakad which is almost **kms.
The staff were extremely rude and not co operative including customer service manager Ms Jyoti.
Car was at the service center from *.** till *.**pm almost * hrs but the technicians could not diagnose the problem.
This shows how inexperienced your technical staff are.
I will be accelerating this issue to your higher management and to Volkswagen india.
Such pathetic service from Volkswagen is not acceptable and reflects poorly on the brand.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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