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Volkswagen India Private Limited - Car issue not resolved

Pithawala filed complaint against Volkswagen India Private Limited on Sep 7, 2022

Yesterday my car MH ** FM **** was brought to b u bhandari wakad service center for repetitive starting problem after fixing an appointment.The appointment was not reflected inspite of taking one.

The car was at the service center at *.**.The service advisor Mr SANIL SHETYE from the time of reporting the issues kept on insisting to leave the car at the service center for minimum * days without even checking the issue.

I had personally got the car all the way from lonavala till wakad which is almost **kms.

The staff were extremely rude and not co operative including customer service manager Ms Jyoti.

Car was at the service center from *.** till *.**pm almost * hrs but the technicians could not diagnose the problem.

This shows how inexperienced your technical staff are.

I will be accelerating this issue to your higher management and to Volkswagen india.

Such pathetic service from Volkswagen is not acceptable and reflects poorly on the brand.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Damages for loss and agony

Volkswagen India Private Limited

5

Total Complaints

1

Total Resolved

20.00%

Consumer Satisfaction

Frustrated?

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- Preeti Anandan

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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