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Byju's Ed-tech company - Cancellation Refund

Ravi Khojer filed complaint against Byju's Ed-tech company on Nov 4, 2022

Dear Team,

I have taken UPSC IAS course on **th oct **** I received the program.

I am not at all satisfied with this program.
Through this mail, request you to please cancel my enrollment and initiate my refund as soon as possible.

This is my final decision and I want instant cancellation.

Order id-SSO*-****************
Course: UPSC- IAS
Total course fees: *****
Down-payment: ****
Emi process:*****
I have lost my job also and cant able to pay single emi of this program
Many times I have mailed regarding cancellation & refund,everytime revert me with the same promise that our senior manager will call you.
But none of senior managers called me regarding cancellation.
This is a very pathetic thing you are doing with your customers.
There is no use for byjus program.
I have already raised the cancellation request within **days.
Now it's company's responsibility to cancel the program.
Why they are forcing customers to take legal action against BYJU'S.
Kindly arrange a callback from your cancellation team or senior manager and cancel my enrollment from your end.
Order ID:-SSO*-****************
Registered Email ID:rskenter.khojer@gmail.com
+Sunetra.bose@byjus.com
+cancellation@byjus.com
+support@byjus.com
Please look into this matter.

Regards
Ravi khojer

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Byju's Ed-tech company

27

Total Complaints

14

Total Resolved

51.85%

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