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Thomas Cook India - Cancellation charges

keyur pravinkumar patel filed complaint against Thomas Cook India on May 22, 2020

File No:G********* | File name:KEYUR PRAVINKUMAR | Start Date:**/**/**** | End Date:**/**/**** | Tour code:TCETL****** | Tour Name:EUROPE FOR ALL
i have booked tour of europe with Thomas Cook India online.i have paid Rs.*,**,*** from full amount.
due to corona spread in Europe i have told them to postponed my tour to undecided date.but they charge me INR **,*** Cancellation charges.they did not give me detail where they cut this amount. then they told me to give remaining amount as a voucher
but i did not want voucher. i need this amount return in my bank account.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Thomas Cook India

4

Total Complaints

1

Total Resolved

25.00%

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