Byju - cancellation and refund

YOGESH PATEL filed complaint against Byju on Mar 11, 2021

Hi,

We enrolled for * students in Byjus app for * years vide order id- SO-****************. we have made cancellation of the same via emails (** jan-**** & *-Feb-**) and phone calls within the time . however after one month , they have not cancelled the order . hence they keep on deducting our EMI and have blocked the credit card for the loan amount . I have made no of calls and emails but till date i have not got the refund of our hard earned money . Customer care is giving false commitments every time .

it is requested to take legal action against such fraud / cheating by BYJU -Educational technology company. Also as a mental harassment , please provide me the compensation.

Regards,
Yogesh Patel
Mob:**********

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Byju

Total Complaints

Total Resolved

82.98%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Satyendra on Apr 16, 2024

Byju – Money is not refundedClosed

I paid **K on **th March for recorded content but neither got SD card not money is refunded. Tried calling their customer care and sending mail. Ticket ******* was also generated but nothing happened till now.

Sanjib Bose on Nov 30, 2023

Byju – BYJUS not refunding moneyClosed

Subscribed to class * and class * for my son. Then cancelled the subscription within * days. Refund approved one month back. Still not get the refund money even after repeated phone calls/emails.

Ramachal Vishwakarma on Aug 16, 2023

Byju – Byju s is not cancelling the my sons online classesClosed

I registered Online Classes from Byju's for my sons for Grade * @ Rs *****/- On **.**.**** (Rs ***** deposited Instantly and remaining amount Rs *****/- Considered As Loan From Byju's.) Monthly Deduction Of Rs ****/...

Pritesh Vakil on May 28, 2023

Byju – Getting promotional calls on a continious basisClosed

I am getting unwelcome calls from the Bjyus team regularly even saying no to them. The phone number starts from **********. Kindly look into the matter at the earliest.

Sunil kumar on Feb 27, 2023

Byju – BYJUS COURSE CANCEALLATIONClosed

BYJUS Educational Councellor committed that the product will be cancealled within ** days but they are not cancealling. I tried to ask for update but no clear info they provided yet. Making false commitment that cal...