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Bushu Harna filed complaint against Travelgenio on Mar 15, 2020
I have booked a flight to Manchester from new delhi (Etihad airways) via travelgenio. But due to coronavirus outbreak, The government of india has advised against traveling to Europe. I have applied for cancelling and refund on **.*.****(more than ** hours before the scheduled time) as my flight was scheduled on **.*.****.
But I didn't receive any acknowledgement or refund of the ticket. Now the airlines are directed to refund the flight tickets completely, so kindly do help me and refund my ticket urgently.
my ticket details: TICKET:************* - Harna Bushu
Compliant no. (Travelgenio): *******
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- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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