Winni Cake Online - Cake not delivered

Cake for the special occasion for Mother’s Day couldn’t be delivered, I had to wait coz assurance too was given by the customer care by name Meenakshi , their timings too were pretty weird as Shr mentioned from *am till ** pm so I had no choice just to wait till ** pm , worst thing is not even an intimation from their end that the cake cannot be delivered, pathetic service ,should be taught a lesson by levying some fine against them coz they shouldn’t ever do this to others who are awaiting to give their loved ones some small surprises.