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Hyder Ali filed complaint against Byju's Ed-tech company on Apr 24, 2024
Registered with Byju's in April **** with student ID: **********, since then they deducted EMI's frequently and in the month of April **** loan was cleared. But since last * months we didn't get any support from Byju's regarding technical support or mentors resulting in mental torture.
Subject: Complaint of Mental Torture and Harassment by Byju's
Dear Voxya
I am writing to formally file a complaint against Byju's for the mental torture and harassment I have endured due to their failure to provide any form of support. My interactions with Byju's have been distressing and have significantly impacted my well-being.
I enrolled in *rd class with Byju's with the expectation of receiving quality educational support. However, since the beginning of my enrollment, I have faced numerous challenges, including:
- Lack of adequate study materials and resources
- Ineffective communication and unresponsiveness from Byju's support team
- Misrepresentation of the course content and promises made during enrollment
- Pressure tactics to upgrade to more expensive courses without any improvement in the quality of service
These issues have not only hindered my learning but have also caused immense stress and anxiety. Despite my repeated attempts to seek assistance from Byju's, I have not received any meaningful support or resolution to my concerns.
I believe that Byju's actions constitute mental torture and harassment, as they have created a hostile and distressing learning environment. I have suffered emotional distress, anxiety, and loss of confidence as a result of their negligence and lack of support.
I am seeking your assistance in addressing this matter and holding Byju's accountable for their actions. I request that you take appropriate legal action to ensure that I receive the support and compensation I am entitled to.
I would appreciate your prompt attention to this matter. Please let me know if you require any further information or documentation from my end.
Thank you for your understanding and support.
Sincerely,
Urwa Hyder
Daughter of Mr. Hyder Ali
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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