Byju - Byju product expired early
RAM DIWAKAR KUMAR filed complaint against Byju on Sep 4, 2022
I purchased a byju plan for my son Utkarsh for std *-* in ****. At that time my son was in std * so the byju representative told us that she will give std* for free. My sons academic session is as below.
Std* - ****-**
Std*- ****-**
Std*- ****-**
Std*- ****-**
As explained above validity should be till May ****. This year we admitted utkarsh for offline byju tuition center. However, we are informed by the byju representative at tuition centre that utkarsh profile has expired on may **** and therefore, it can't be upgraded for offline classes.
I have made almost ** calls since last one month but problem remains unresolved. I lost faith in this company. I paid *****/- at the time of purchasing this plan and *****/ for offline classes.
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