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Home > Complaints > Bus did not pick me up neither they called or massaged me I need refund

www yatra com - Bus did not pick me up neither they called or massaged me I need refund

Rimli Bhuyan filed complaint against www yatra com on Jan 19, 2021

I have booked * bus tickets on **th January **** from Biswanath Chariali (Assam) to Guwahati (Assam) through www.yatra.com and received a confirmation SMS after the deduction of the amount of Rs ****. We tried calling the given contact numbers several times but it was not contactable.Also I did not receive any call from the Bus staff or anyone else. This was an extreme harassment to us and need the refund at the earliest.
Reference Number: *************
BUS PNR : **BANX**
Operator PNR: **BANX**
SEAT NUMBER:*,**,**,**

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

www yatra com

2

Total Complaints

2

Total Resolved

100.00%

Consumer Satisfaction

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