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Bsnl Bharat Sanchar Nigam Limited - BSNL Broadband receiving bill even after submitting letter for surrender of connection

Kiran L Ghatikar filed complaint against Bsnl Bharat Sanchar Nigam Limited on Aug 12, 2020

Hello,

I have submitted the letter to surrender the BSNL connection at BSNL Branch on ** May ****.
However, the connection is not disconnected and I am still receiving messages to pay the bill.
Also I have submitted a blank cheque copy to refund the security deposit amount.
There is no further update. I am no more residing in the above mentioned residential address.
I have also paid the bill for May ****. I get messages telling please pay the amount else the connection will be disconnected. Hence, I am not payment. However, BSNL is still not disconnecting the service

Thank you

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Bsnl Bharat Sanchar Nigam Limited

46

Total Complaints

18

Total Resolved

39.13%

Consumer Satisfaction

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