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Kerala Vision - Broadband Speed

Harikrishnan P filed complaint against Kerala Vision on Jul 16, 2021

I am using Kerala Vision Broadband with plan of **Mbps. Paying Rs.**** per month for the sane.

I am an IT professional and High network speed is needed for my day to day work which is the main reason to change the plan from **Mbps to **Mbps.

But its been a month now and i am getting *Mbps speed! I had to apply leaves on multiple days owing to this low speed .Its been very disappointing , and we would atleast expect **mbps min.

Have called customer care multiple times, sent email multiple times, have contacted local cable operator etc. But no improvements so far.

We do not have that many options out here in the village. So company is making use of this i guess.

Any help in this regards is much appreciated

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Kerala Vision

3

Total Complaints

2

Total Resolved

66.67%

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