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Dhruv Jetwani filed complaint against IRCTC Ltd on Mar 22, 2021
This complaint is regarding Double tatkal tickets booked on irctc . On my first attempt the app said error occurred and the amount was debited . I waited for * mins for updates of ticket confirmation but I didn't get any response via email or message . I even checked upcoming section of the app even that showed nothing so I tried to book tickets again and again the amount has been deducted from my account and again I got no email or message for your end but now suddenly I could see two successful transaction on the app . And still o have not received any updates over mail or message .So I request you to provide refund for one of the transaction .
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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