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Rohit Garg filed complaint against Netplus Broadband on Apr 12, 2021
I'm an existing customer of netplus customer ID **********. I have done the payment for my bill on * Apr. **** but payment is still is showing as pending in the portal. I have contacted the customer. They said your payment is pending. I have sent the screenshot of the payment in the mail but every time I got the same response your payment will be updated shortly. But it's not updated. nodal officer and Appellate Authority are not responding to the issue. I have sent an email to billdispute@netplus.co.in and I received the error message as below from alert@netplus.co.in.
Your message to <billdispute@netplus.co.in> was automatically rejected:
Sorry, the mailbox of billdispute@netplus.co.in has exceeded the limit.
Till now my issue is not resolved.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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