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Meesho - Big Fraud over Wrong Return and Fake orders

Raj Keshari filed complaint against Meesho on Dec 26, 2023

I am a Handmade Ladies Footwear seller on Meesho.
I received wrong return instead of my Jutti range Rs.***.** i got another used/scrap/damage footwear range Rs.**-*** apx which is not of my use. But they are not accepting my wrong return claim, I have given all necessary details and packet opening video according to meesho wrong return policy still they are not accepting my claim
I am facing a huge loss due to this, every time I ask for reason behind this claim rejection they give the same reply (You have submitted a higher ratio of claims against your returns which is above our limit. Due to this,we regret to inform you that your request cannot be accepted.)
Meesho doesn't have parcel opening video policy for customer or QC Return process at the time of Customer return. Also we are receiving Fake orders for all the courier partners were there is not the complete address mentioned. Meesho is providing an open platform to have these products in free. Instead of looking into these scam they are cheating with seller's like me.

Sub Order Number ************_*

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Meesho

1640

Total Complaints

1096

Total Resolved

66.83%

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