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Dalvir Singh filed complaint against PUREEV ELECTRIC SCOOTER on May 23, 2024
Hi, I am a ev user. I have a ev scooter which i bought * year before. Now there is problem in battery. It's range is almost half and heating regularly. There is no service station near me so I can't go and checkout my battery. I forward a complaint to PureEv but they told me now I have to buy new battery which is costing me ***** rs with discount. I told them My battery is under warranty. Now they are not responding me. There agent told me thatLithium battery is dangerous when overheating. It could be explode so remove it out side the scooter. Now it is over ** hours battery is idel but still heated. PureEv don't understand my panic situation. There is no service centre near me and battery is inside my house. If it explode then who will be the responsible. Please solve my problem.
Refund / Credit for purchase
Replace / Fix problem
5
Total Complaints
1
Total Resolved
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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