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2 Gud - Basic cheap phone delivered instead of iPhone

Ranjeet Singh filed complaint against * Gud on Jun 22, 2021

I order refurbished APPLE iPhone * (Gold, ** GB) from * gud a new company by Flipkart on **th June ****. I received the order on **th June and when I opened the order I received one basic phone name KXD. I immediately raised the return request and asked for my money back. It took *-* days to get back to me and responded by saying they need the id proof and one signed consent so that they can file FIR on behalf of me. I’ve immediately got id scanned and got the print out of consent form from cyber cafe and sent whatever they asked for and also requested them to email me the copy of FIR as well. But after almost a week they responded that seller rejected return. This is complete fraud so I need help.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

2 Gud

4

Total Complaints

1

Total Resolved

25.00%

Consumer Satisfaction

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