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Banggood - Banggood denied Refund

Mukesh Anand filed complaint against Banggood on Mar 10, 2022

I ordered a Blitzwolf zigbee gateway hub from Banggood on **-**-****. Order No. ********* through Upi Payment(Rs ****). Amount debited from my account and credited to banggood but in order page it still show payment pending and ask me to pay again. I contacted Banggood customer care many times but they refuse to accept that they recieve payment. I show them payment reciept also. but they refuse to process refund.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Banggood

6

Total Complaints

4

Total Resolved

66.67%

Consumer Satisfaction

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