Indigo - Baggage not delivered

Samar Vinod filed complaint against Indigo on Dec 27, 2024

My flight landed from Chicago through Istanbul to Delhi on **-Dec-**** and the baggage has been missing since. The missing baggage report was filed and they were supposed to be delivered to address in Hyderabad, which was final destination. The customer reps are just throwing around information inconsistently. Now they are saying it will be delivered by **th dec. This is ridiculous as they are not even willing to compensate for dresses that I have to buy to survive for * days. It has caused immense pain, agony and discomfort due to Indigo inaction. I need to be compensated for that.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Indigo

149

Total Complaints

Total Resolved

53.02%

Consumer Satisfaction

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