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Pradeep Pal filed complaint against Story tv on Jan 5, 2026
Main [Chatrapal], mobile [**********.], address [Jalpura Greater, Noida/uP], ne Story TV app pe "Silent Love" episode free trial lene ki koshish ki. Free trial (₹*) ke baad autopay activate ho gaya aur aaj * January **** ko ₹*** deduct kar liya PhonePe se.
Transaction Details:
- UTR Number: ************
- Amount: ₹***
- Date: * January ****
- Payee: Story TV (Greenhorn Wellness Pvt Ltd)
Autopay cancel kar diya hai PhonePe se, lekin pehle charge ka refund nahi mil raha. Support se contact kiya lekin koi response nahi. Main subscription nahi chahta, full refund chahiye original account mein.
Attached: Transaction screenshot.
Resolution: Full ₹*** refund + no future charges.
Dhanyavaad.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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