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Make My Trip - Amount wrongly debited

RAJESH LAXMAN SHETTY filed complaint against Make My Trip on Feb 26, 2019

On Dt. **/**/**, I tried to book an Air ticket from Mumbai to Cochin through Make my Trip option. Make My Trip Complaint/Reference ID - ******-******. At the time of booking, amount of Rs.*,***/- got debited from my HDFC Bank Credit Card account, but air ticket was not booked. Since then, I'm following Make my Trip support for the reversal of my wrongly debited amount of Rs.*,***/- & sent *-* request mails to return amount. But till today, the said amount is not yet credited back to my credit card account. A number of emails I have sent to Make my trip. Even I've sent my complaint mail too through a mobile application but I have not received a reply.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Make My Trip

720

Total Complaints

296

Total Resolved

41.11%

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