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Devansh Sood filed complaint against Travel Triangle on Mar 25, 2020
I recently booked with Travel Triangle having booking id ******.
My trip was cancelled because of COVID** and I was charged as follows
Total amount paid to Travel Triangle = *,**,***/-
flight cancellation - **,***/-
Travel Triangle & Customiseyourtrip cancellation - *****/-
Payment towards land part to Europe DMC - *****/-
Amount to refund = *,**,*** - **,***/- = **,***/-
Above mentioned charges are without any booking and cancellation proofs.Charges must include following details with its proof of booking and cancellation I.e.
a)Sightseeing
b)Transfers
c)Hotels
d)Travel Triangle Commission
e)Flight transactional vouchers.
Moreover,cancellation is not initiated by me as embassy of France is not allowing to have travel visa due to pandemic covid ** so how i am eligible for so much cancellation charges.
Furthermore, i am reiterating again that all my flights and hotel bookings were refundable as i opted for insurance while booking.
I expect logical answers from Travel triangle such a reputed travel industry as not taking any responsibility of there own services provided
Please,help me by providing refund of my amount.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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