Medplus india - Amount deducted thrice

I bought some medicines from medplus india at Ramamurthi Nagar, TC palya road outlet for the amount of Rs.**** on *rd September ****. I was making payment using phonepe.The person in the counter named some yukesh sent me payment requests to my phonepe account thrice i.e Rs.***.**, Rs. *** and Rs.**** and he asked me to cancel first two requests. I cancelled first two payment requests. But still my SBI account is debited thrice for above said amounts. Regarding this i had raised two complaints with medplus i.e complaint no. TCK********* & TCK********* on *rd September ****. Out of these two complaints, they have closed themselves the complaint no. TCK********* on *th September ****. Out of above three transactions, i have got refunded for Rs.*** by phonepe, but other amount of Rs.***.** (Rs.***.** debited from SBI account and Rs. *** from my phonepe account) is not yet refunded. And they are least bothered even to reply and resolve my problem and refund the amount of Rs. ***.**.